It’s never easy to recognize when one is wrong. Our society prioritizes and rewards us when we’re right making it that much harder for us to accept when we are wrong. But we can and are often wrong, and we can’t ignore that. When you say or do something that offends or hurts someone, you are in the wrong. You should apologize and open up that discussion of what’s really going on. It can be terrifying to accept or face someone when you’ve wronged them. From personal experience, I avoid and run away from someone when I think they’re mad at me or upset with me for something I did because I fear the confrontation and eventual fall out. But avoiding the problem only makes it worse. So to help myself and others in learning how to apologize more effectively and truthfully/wholeheartedly, here are some rules to help guide you when you’ve wronged someone and are trying to work towards reparations or amending that relationship:
- Don’t make excuses. Own up to what you did and its impact even if that was not your intention.
- Don’t try to rationalize or argue your way out of this. Truly listen to what the other person is saying without arguing back or commenting.
- Do not gaslight people! Value and legitimize what the other person is saying without trying to convince them that they are wrong and misunderstood the situation. Their perspective matters and is valid, so respect it and do not try to rewrite their experience. If you think something else went down, speak from your perspective not from a factual standpoint or a “right” standpoint.
- APOLOGIZE! You hurt someone and you need to acknowledge that.
- Do not expect an apology will make everything better. This is just the first step.
- Work to think of changes you can do to avoid hurting people again.
- Set up a call out method or system in place for calling people (including yourself) out when they (and/or you) say or do something hurtful and problematic.
- Really try to minimize the time between when something hurtful takes place and when you talk to someone about it (whether it’s calling them out or apologizing for the act). The shorter that time lapse, the stronger the cognitive association between act and impact. The more time that passes, the less clear and less relative the two become.
- Begin to plan how to repair this relationship: have to regain trust, solidify connection, and work through truly understanding one’s actions and their impact.
- Reflect on your own dealing with the situation and separate your acts from your sense of self. You are not inherently a bad person for saying or doing something that hurt someone else. Your actions or words need to be addressed and adjusted but your worth as a person should not fluctuate because of this. Do not correlate criticism or feedback of your actions or words with your self worth.
Personally, this is last one is always hard for me because I jump to think “I am bad”,” I am a screw up”, and ” I continuously let people down because there’s something wrong with me”. This makes it hard for me to recognize when I’ve wronged someone else because then I feel like have to defend my self worth by defending my actions or reasoning behind my actions even when I know I’m wrong. Recently, my sister called me out on a string of events where I let her down. I knew I’d let her down and should have done better, but I avoided her for months because I feared her words and my reaction to them. Additionally, I fear what this means and where to go from here. When I wrong others, I assume that I am wrong as a person and that others should not and will not want to engage with me anymore. So, rather than face and accept that I’ve wronged them and need to work to repair this damage done, I run away and hope to never have to deal with my wrongful doing.
Regardless though, when you wrong someone it does not have to be the end of the road. People mess up, people let each other down, and people also grow and learn from their actions. When you wrong another that does not have to end there, you can and should apologize then work to change and grow from that. You are malleable and ever changing, so learn to accept when you’re wrong and be prepared to do some critical work to change your behavior.